Who can we treat?

We offer treatment to veterans of the UK Armed Forces, non-operational reservists and former members of the Merchant Navy. They will be domiciled in the UK and registered with a UK GP and have complex trauma-related or stress-related mental health issues resulting from military service, such as:

• PTSD
• Complex-PTSD (this is PTSD plus some specific other difficulties)
• Anxiety
• Depression

Who are we not able to treat?

Veterans who currently:

• Have difficulties that severely affect their relationships with others
• Are experiencing severe psychotic symptoms
• Are at high risk, whether it be self-harm, feeling suicidal or at risk of causing harm to others
• Are experiencing a mental or physical health crisis

Experience mental health problems mainly due to trauma or adverse life events that did not happen during their military service e.g. childhood trauma.

Waiting Time Information

We aim to carry out a screening assessment of referrals within 2 working days, to decide initially if our services are likely to be suitable for the veteran who has been referred or self-referred.  The screening assessment sometimes involves contacting the veteran, but usually does not, and is based on the referral information we receive.

We aim to provide a full clinical assessment (which always involves seeing or speaking to the veteran) within 4 weeks of receiving a referral, and to provide treatment within 14 weeks later (i.e., within 18 weeks of receiving a referral).

Our waiting times vary across the UK according to demand, with times fluctuating on a weekly basis above and below the target times mentioned above, but usually not to a significant extent.