Head of Operations - Northern Ireland
Head of Operations - Northern Ireland
Based at our Northern Ireland hub in Belfast, BT1 2LD
Status: Permanent
Salary: 8b, £63,341 - £73,244, per annum, dependent on experience
Hours: Full-time, 37.5 hours per week
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About Us:
Combat Stress is the UK’s leading mental health charity for veterans. For over a century we’ve been helping former service personnel deal with issues like post-traumatic stress disorder (PTSD), anxiety and depression. Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues related to their military service. We provide a range of community, outpatient and residential mental health services to veterans with complex mental health problems. We provide services in-person, and via phone and online.
About the role:
To provide strategic, service and operational management of our hub in Northern Ireland. This includes the achievement of all operational performance targets including quality, safety, access, activity, finance, targets and staff performance and governance standards, and the development of appropriate strategies for these services, ensuring the quality of services to patients and improving services towards best practice standards.
The post holder reports to the Director of Operations and will be accountable for the overall operational management of all patient services within the scope of the role and will be expected to make a positive contribution to the design and delivery of the services within their region. To be responsible for the management of the Hub as defined in the Health & Social Care Act 2008 (Regulated Activities) Regulations 2010 and RQIA (Registration) Regulations.
As an experienced operational leader, the post holder will provide professional leadership for a multi-disciplinary team and will take responsibility for the development and modernisation of the service, working with partner agencies in order to optimise opportunities for joint working in association with agreed plans. They will also take responsibility for the business planning process to ensure that clear plans are communicated, actioned, and delivered in a timely manner on behalf of the Director of Operations.
This role is subject to a Access NI check.
As a healthcare environment, and for the health and wellbeing of our staff, veterans and visitors, we encourage everyone at Combat Stress especially professionals that are veteran facing to take up the offer to be fully vaccinated against Covid-19
What we offer:
You will work within a reputable charity that is constantly evolving to meet the needs of our veterans, that has a fantastic cause and a committed follower base.
Benefits:
• 30 days paid holiday plus bank holidays. After 10 years continuous service, this will increase to 33 days paid holiday plus bank holidays
• Competitive stakeholder pension scheme - contributions matched up to 11% of salary
• Discount shopping vouchers
• Cycle to work scheme
• Access to the Employee Assistance Programme
• Flexible working
• Access to Blue Light Card scheme
• Death in Service Scheme
Plus many more.
How to apply:
To apply, send an up to date CV and covering letter to recruitmentnorth@combatstress.org.uk
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Closing date: 2 August 2024
Interview date: TBC
Please note, we reserve the right to close this advert early, should we receive a sufficient amount of applicants
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Recruitment Privacy Notice
Combat Stress is the data controller for the information you provide during the recruitment process unless otherwise stated. If you have any queries about the process or how we handle your information, please contact us at HR@CombatStress.org.uk.
All of the information you provide during the process will only be used for the purpose of progressing your application, or to fulfill legal or statutory requirements if necessary.
We will not share any of the information you provide during the recruitment process with any third parties for marketing purposes or store any of your information outside of the European Economic Area. The information you provide will be held securely by our data processors whether the information is in electronic or physical format.
We will use the contact details you provide to us to contact you to progress your application. We will use the other information you provide to assess your suitability for the role you have applied for. You do not have to provide what we ask for, but it might affect your application if you don’t.
We do not collect more information than we need to fulfill our recruitment process and will not retain it for longer than is necessary.
Applications sent speculatively will be retained for a maximum period of six months, unless you contact us and ask us to delete your application sooner.
To read Combat Stress’ Privacy Policy please see our website www.combatstress.org.uk.