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Veterans Gateway

Veterans' Gateway

The first point of contact for veterans and their families seeking support.

Combat Stress is part of the group who have set up Veterans’ Gateway to provide better support to ex-servicemen and women. Find out more about Veterans' Gateway and why Combat Stress is involved. 

What is Veterans’ Gateway?

It’s a new service for UK Armed Forces veterans and their families seeking support. There are over 2,000 charitable groups currently offering help to veterans so it can be difficult to find the right kind of help. Veterans’ Gateway makes finding the appropriate support easier and quicker.

Who is part of Veterans’ Gateway?

Veterans’ Gateway is made up of a group of organisations and Armed Forces charities, including The Royal British Legion, SSAFA – the Armed Forces charity, Poppyscotland, Combat Stress and the helpline service provider ConnectAssist.

The service is also connected to a range of other organisations – both within and outside the Armed Forces sector – so that veterans can be referred to the right organisation to find help.

How does it work? 

Veterans’ Gateway gives access to a network of organisations, making it easy for veterans and their families to connect with the help, advice and support they need straightaway. There is a dedicated website, online chat, phone line and text message service, with a team of advisors available 24 hours a day, 7 days a week. 

Many of the advisors are veterans themselves. They assess people at the first point of contact, ensuring they are quickly referred to the organisation that is best placed to support them, such as Combat Stress.

Why is Combat Stress part of Veterans’ Gateway?

Veterans often tell us that before they found Combat Stress they did not know where to turn for support. Veterans’ Gateway is designed to help anyone in that situation, ensuring they are able to find the right support for them.

Helpline: 0808 802 1212

Text: 81212

Online: Use ‘live chat’ to get instant help and advice online. 

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