Our supporters are vital in helping us provide specialist clinical treatment and support to Veterans. Our Promise outlines our commitments to you, our supporter, and provides the foundations on which we engage with you.
WE PROMISE TO…
OUR COMMITMENT TO YOU…
If you wish to make a complaint about our fundraising activities please write to: Robert Marsh, Director of Fundraising, Combat Stress, Tyrwhitt House, Oaklawn Road, Leatherhead, Surrey, KT22 0BX or email Robert.Marsh@combatstress.org.uk. We will respond within five days.
We would like to stay in touch by post, email and phone. By providing your details you are opting in to receive communications from us including news updates, appeal information and event invitations. You can update your preferences by calling 01372 587 151 or by emailing email@example.com.
We are a member of the Fundraising Standards Board and fully comply with The Data Protection Act 1998. We do not sell our supporters’ details.
If you would like further information on how to record your communication preferences on the official register then please visit The Mailing Preference Service (mpsonline.org.uk) and The Telephone Preference Service (tpsonline.org.uk).
Our annual reports and accounts are available online: combatstress.org.uk/about-us/annual-reports-and-accounts/
We actively encourage and welcome your feedback. Thank you for your support.