Quality Improvement Coordinator - Combat Stress hub
Based at one of our hubs across the UK
Salary: Band 5, £27,207 - £33,441 per annum, dependent on experience
Hours: Full-time, 37.5 hours per week
Combat Stress was established in 1919. We are the UK’s leading charity for veterans’ mental health. For a century, we’ve helped former servicemen and women deal with trauma-related mental health conditions like post-traumatic stress disorder (PTSD), anxiety and depression.
Today we provide UK-wide support to veterans from every service and every conflict, on the phone and online, in the community and at our treatment centres. We’re on a mission to raise awareness that invisible injuries can be just as hard to cope with as physical ones. So, when a veteran is having a tough time, we’re there to help tackle the past and to take on the future.
About the role:
An exciting opportunity has arisen for a dynamic and enthusiastic individual to join our Quality and Clinical Governance team.
Our Quality Improvement Coordinator plays a vital role in the implementation and development of quality and clinical governance within our organisation. Our roles within the team are varied and challenging and your day-to-day duties may include;
- DATIX – incidents, complaints and feedback management
- DATIX system administration
- Audit tool development schedule co-ordination and reporting
- Coordinate feedback through different media
- Completing independent audits for hubs and UK wide
- Health and Social Care regulatory compliance assurance including mock inspections
- Provide training as required on a regular basis
- Policies – assist with review and compilation of same
- Organise, prepare and attend regular meetings
- Development and production of reports on a regular and ad-hoc basis
- Systems management with excellent IT skills (excel, word, EPS, MIS, Intranet)
- Provide expertise and support to Hubs in relation to all aspects of clinical governance
- Supervising, coaching, and developing of Quality and Clinical Governance Assistant
Within Combat Stress we pride ourselves on making a difference and you will be able to enjoy a rewarding career with opportunities to develop and grow as an individual.
Whilst knowledge of regulatory compliance and administration experience is essential, we are first and foremost looking for individuals with a passion to work in a health care setting and those with a 'can do' attitude.
The successful candidates will join a friendly and supportive team that values the contribution of all staff.
This role is subject to a DBS check.
As a healthcare environment, and for the health and wellbeing of our staff, veterans and visitors, we encourage everyone at Combat Stress especially professionals that are veteran facing to take up the offer to be fully vaccinated against Covid-19
What we offer:
You will work within a reputable charity that is constantly evolving to meet the needs of our veterans, that has a fantastic cause and a committed follower base.
• 25 days paid holiday plus bank holidays
• Competitive stakeholder pension scheme - contributions matched up to 10% of salary
• Discount shopping vouchers
• Cycle to work scheme
• Access to the Employee Assistance Programme
Plus many more.
How to apply:
To apply, send an up to date CV and covering letter to email@example.com
For further information about the role please contact Kashmir Sidhu, Head of Quality and Clinical Governance on firstname.lastname@example.org
Close Date: 17 May 2022
Interview Date: TBC
Please note, we reserve the right to close this advert early, should we receieve a sufficient amount of applicants
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We will use the contact details you provide to us to contact you to progress your application. We will use the other information you provide to assess your suitability for the role you have applied for. You do not have to provide what we ask for, but it might affect your application if you don’t.
We do not collect more information than we need to fulfill our recruitment process and will not retain it for longer than is necessary.
Applications sent speculatively will be retained for a maximum period of six months, unless you contact us and ask us to delete your application sooner.