Veterans Substance Misuse Case Management Service

Substance -misuse -graphic

We provide specialist help and advice to veterans with alcohol or drug problems.

Substance misuse can sometimes hide the symptoms of other mental health problems and make it difficult for people to ask for, or find, effective help and treatment.

We help veterans get the help they need for their addiction before they receive help for mental health issues.

In the Armed Forces, some 13% of those deployed to operations in Iraq and Afghanistan are thought to suffer from significant alcohol disorders.

Our services are free for veterans. It doesn’t matter how young or old a veteran is, how long they’ve served or when – we can help.


How to contact us

Currently we only work in the locations listed below. Veterans who don’t live in these locations can still get help. Drink and Drug News magazine have searchable online map where you can find local drug and alcohol misuse services.

  • Glasgow and Clyde (Glasgow Addiction Services)
    Tel: 07834 739764 or 07718 570489

  • Newcastle (Newcastle Recovery Partnership)
    Tel: 07715 075687

  • North Tyneside (North Tyneside Recovery Partnership)
    Tel: 07715 075687

  • Northumberland (Northumberland Recovery Partnership)
    Tel: 07525 591115

  • Forth Valley (Signpost Recovery)
    Tel: 07715 075689 or 07710 087092

  • Portsmouth (Queen Alexandra Hospital)
    Tel: 07808 704478

  • Portsmouth (The Recovery Hub)
    Tel: 07921 407096

  • Trafford (AIM, Trafford)
    Tel: 07834 739765

  • Salford (Achieve Salford Recovery Services)
    Tel: 07525 808755

  • Wiltshire (Turning Point)
    Tel: 07885 406308 (Gareth Sharman) & 07545 915225 (Mia Harrison)

  • Warrington and St Helens (Support & Management Solutions (SAMS))
    Tel: 07710 098629


Case management service

If you’re a medical professional, you can refer a veteran to us. You can also contact us for advice and information about supporting veterans.

When a veteran is referred to us we’ll arrange to meet with them either at their home or somewhere else that is convenient for them. We’ll discuss their current circumstances and what local support is available.

We’ll then help them access services in their local area to overcome their addiction. We can also help veterans access services related to mental health, housing, criminal justice, education and training, employment and benefits, and healthcare.


A unique service for veterans

Since our Veterans’ Substance Misuse Case Management Service began in 2014 over 600 veterans have contacted us, with 90% engaging with the service.

Our team actively seek out veterans who may benefit from support, rather than waiting for them to contact us.


What our partners say

‘The service is a credit and an innovation in the way we support the veterans on their road to recovery.’
Northumberland Tyne and Wear NHS

‘Before this veterans’ service, we very much struggled with pathways for this patient group. There was no pathway, no continuity of care and no outreach service.’
Queen Alexandra Hospital, Portsmouth

‘The mental health nurses have the assessment and interventions knowledge and skills to manage very complex ,high risk mental health and addiction symptomatology.
Glasgow Addiction services


Our service is run in partnership with these organisations:

Wiltshire Signpost
NHS NHS-Manchester -1
Portsmouth -NHS James